Frequently Asked Questions (FAQ) for The World Hotel Surat
Welcome to the Frequently Asked Questions (FAQ) for The World, a premier 5-star hotel in Surat. We aim to provide clear answers on everything from your luxury staycation packages to our Best Rate Promise. Below are the most common questions about our direct booking guarantee.
Best Rate Promise Policy
Do I need a reservation to submit a Best Rate Promise claim?
A valid reservation at The World is required to submit a Best Rate Promise claim.
How do I know if I’m eligible for the Best Rate Promise?
If you’ve booked your stay directly with Hotel The World’s official website or reservation team, you’re eligible for the Best Rate Promise.
Are taxes, service charges, and other additional costs included in the Best Rate Promise?
The Best Rate Promise does not include taxes, gratuities, or any additional charges or fees that may apply to your stay.
What if the rate difference is due to currency exchange?
If the rate discrepancy is solely due to currency exchange calculations, we reserve the right to deny the claim.
General Booking & Stay Questions
What is the best way to contact The World Hotel for reservations?
You can reach our reservation team directly via phone at +91 261 3501111 or +91 9313808868, or email us at reservations.surat@royalorchidhotels.com. Booking directly ensures you receive the best available rates and personalized service. This is the fastest way to get our luxury hotel contact number and secure your stay.
What are the standard check-in and check-out times?
Standard check-in is at 3:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request and subject to availability. Please contact us in advance for your The World Hotel Surat booking requests.
Does The World Hotel Surat offer a loyalty program?
Yes, we offer a comprehensive hotel loyalty program with exclusive benefits, including room upgrades, late check-out, and special dining discounts. Visit our Membership page for full details on how to join and maximize your hotel loyalty program benefits.
Dining, Events, and Amenities
Where can I find fine dining restaurants near me at The World Surat?
The World is home to multiple fine dining restaurants, including FAM (our all-day dining) and Oli Oli (our specialty restaurant). Our concierge can assist with reservations for the best fine dining experiences near you. For specific menu details, please visit our Dining page.
What is the banquet hall price per plate for events?
Our banquet hall price per plate varies based on the menu, event size, and package selected. Please contact our Events team at +91 261 3501111 or sales.surat@royalorchidhotels.com for a personalized quote and to discuss your celebration needs.
Does the luxury hotel offer indoor games for guests?
Yes, The World features a dedicated luxury hotel with indoor games area, including arcade games and a soft play zone, ensuring entertainment for all ages during your stay. You can call +91 261 3501111 for specific inquiries about our indoor games facilities.
Corporate & Investment Queries
How can I invest in The World Surat hotel?
For investment opportunities related to The World Surat hotel investment, please visit our dedicated investor relations website at invest.the-world.in or contact our corporate office directly. We welcome inquiries from potential partners.
Are there co-working office spaces available at the hotel?
Yes, our Co-Work Offices are now open, offering a dynamic and professional workspace. You can book your co-work space by calling +91 80000 11811.
